Favorable or unfavorable encounters with an object shape immediate opinions.
Gaining and analyzing information, such as reading a product review. Mechanisms of Attitude Change
Attitudes aren't innate; they are learned through various channels:
This model suggests two "routes" to persuasion:
Success in persuasion depends on the source (credibility), the message (strength and logic), the channel (medium used), and the audience (openness and existing beliefs). Contemporary Contexts
The way one intends to act or actually behaves toward the object (e.g., "I will buy this brand").
The emotional reaction or feelings toward the object (e.g., "I love this brand").
The beliefs, thoughts, and attributes associated with the object (e.g., "This brand is environmentally friendly"). How Attitudes are Formed