While Best Buy promises thorough testing, some users have reported issues ranging from cosmetic damage to data privacy concerns.
“An iPhone XR purchased refurbished from Best Buy's Marketplace had significant scratches on the front screen.” CBC · 4 years ago best buy refurbished store
“The refurbished phones available on [the] online store are typically from third-party sellers... concerns about Best Buy Marketplace being largely unregulated.” YouTube · Phone Repair Guru While Best Buy promises thorough testing, some users