Buy Efficient Customer Service May 2026

: Agents don't have to ask "What were you doing?" because they saw it.

Instead of waiting for a customer to ask a question, this feature uses real-time data to predict their problem and solve it before they even reach out. 🚀 Feature: "The Proactive Shadow" buy efficient customer service

: Deflects easy questions before they become support tickets. : Agents don't have to ask "What were you doing