Customer Viewpoint Ratings and Reviews
close Customer Viewpoint Ratings and Reviews
Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣Fraud
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Enhanced the handshake protocol between local storage and cloud servers to prevent data corruption.
For many fans, this specific version stabilized the "Potential" system (the game's unique spin on IVs/individual values), making the hunt for "Perfect" Coromon more rewarding and less prone to glitches.
Specific traits that were over-performing in PvP (Player vs. Player) were slightly nerfed to encourage team diversity.
Addressing critical crashes reported in the previous 1.0.x builds.
Tweaking Coromon stats and move-sets based on competitive community feedback. 2. Technical Improvements
Adjustments to the pricing of certain "Spinners" and recovery items in late-game shops to better reflect the player's gold accumulation. 4. Market Context and Availability