Only download firmware from official Hikvision sites to avoid security risks like the CVE-2021-36260 vulnerability .

series DVR, you must first identify the exact hardware revision (e.g., K1, M1, or S), as installing the wrong version can "brick" your device.

Never turn off the DVR during the update. A power failure during this process can cause permanent hardware damage.

Under the section, click Browse to select the firmware file on your computer.

Check the label on the bottom of the DVR or the System Information tab in the menu to confirm if you have a version like the DS-7104HQHI-K1 or DS-7104HQHI-M1

You can typically find the official files on the Hikvision Download Center or through regional portals like the Hikvision UK Support Portal.

There are three primary methods to install the file once downloaded: