Always run .exe or .rar files through a virus scanner before opening.
Printers use internal counters to track wear on components like waste ink pads. Once these counters hit a specific limit, the printer locks down to prevent physical damage (like ink overflow).
Right-click the .exe file and select "Run as Administrator."
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A software reset clears the error, but it doesn't disappear the physical ink in the pads. If you reset your printer multiple times without cleaning or replacing the physical waste pads, you risk an ink leak.