In The Age Of The Smart Machine : The Future Of... Link

: While "automating" replaces human labor with technology for continuity and control, "informating" simultaneously generates information about the work process itself. This creates a deeper level of transparency, making operations visible and knowable in new ways.

: Computer-mediated work results in a comprehensive "textualization" of the work environment. This "electronic text" becomes a symbolic surrogate for an organization's daily life, which can either be used for radical creativity or intense managerial scrutiny. In the age of the smart machine : the future of...

: Carries the Hardcover/Paperback for roughly $31.99 . Page-a-Day : Lists the Hardcover at $31.99 . DiscountMags.com : Offers the Book for $35.54 . In the Age of the Smart Machine - SHOSHANA ZUBOFF : While "automating" replaces human labor with technology

The text argues that the "computer revolution" presents us with a critical choice: we can either , which risks dehumanizing work and alienating employees, or informate , which empowers workers with the knowledge to make critical, collaborative judgments. Core Concepts of the "Smart Machine" This "electronic text" becomes a symbolic surrogate for