Norton.com — Simple & Full

: If a safe email was labeled as "Norton: Suspicious," save it as an EML file and submit it through the Norton Submission form under the "False Positive" category. Troubleshooting and Technical Feedback For technical issues with the software itself:

: Forward suspicious emails as an attachment to spam@norton.com . Sending as an attachment is preferred as it preserves technical header information. norton.com

: Use the Norton Submission Portal to submit a URL or file for review if it was not detected by your software. : If a safe email was labeled as

If a legitimate file or website is being blocked, you can request a re-evaluation: you can request a re-evaluation: