Use the "PC Support" site and enter your serial number. 2. Installation Steps (Windows) If you downloaded a .zip or .exe file:

Check their "Consumer Product Support" portal.

The safest place for Windows users. Search "RTL8723AE" to find the latest verified .cab files. Laptop Support Pages:

Search your specific model (e.g., K56CM) on the ASUS support site.

Right-click the Start button and select it.

If it's not working, install the linux-firmware package for your distribution (Ubuntu/Debian: sudo apt install linux-firmware ). 4. Troubleshooting Common Issues

What are you using (Windows 10, Windows 7, Linux)? What is the brand and model of your laptop? Is it the Wi-Fi or the Bluetooth that isn't working?

Check if there is a physical Wi-Fi switch or an Fn + Key combo on your laptop.