If recovery is successful, you must provide an external drive for the data or purchase one from Best Buy at an additional cost.

If you have a My Best Buy Total membership, you may receive a 15%–20% discount on data recovery labor.

Best Buy’s data recovery services, handled through their Geek Squad division, operate on a tiered pricing model based on the complexity of the data loss. Service Level Description Estimated Cost Initial Diagnostic

Experts often suggest comparing Geek Squad’s rates with independent specialized labs, which may offer more direct communication with technicians and different pricing structures. Data Recovery - Geek Squad - Best Buy

Simple file transfers or "Level 1" recoveries might be handled at your local Best Buy, but complex cases are shipped to Geek Squad City in Kentucky or a third-party partner like Ontrack.